Monday, October 15, 2018

An easy request from reservations...and 2019 Tax Rate


Aloha Castle Owners,

I just received this request from the reservation team.   They all work so hard for us at the reservation desk.   Let's make it easy for them and look at the list of requests.  Please let me know if you have any questions.

Aloha,
Denise
๐ŸŒบ


  • Reservation requests should go to kia-res@castleresorts.com.  Everyone on team has access to this email.
  • Please use the new fillable pdf form if for some reason you cannot fill out the pdf form let reservations or Denise know and we can email you a doc. form. The reason the form is important is that:
    • It asks for all the required information needed to complete a reservation
    • It minimizes missed items and follow-up questions to the Owner.
  • Availability requests should be in writing.  Please do not call for availability.  
  • If using the Owner portal for availability, keep in mind the minimum notice timelines
  • Any changes should be in writing
  • GE Tax rate changes in 2019 - 4.712%, total tax is 14.962%