Aloha Valued Homeowner, I have some big news to share. Governor David Ige today announced that the state’s Safe Travels Hawaii program will end on March 25, 2022. This means that visitors and returning residents will no longer be required to provide vaccination status or proof of a negative COVID-19 test upon arrival in Hawaii. Masks will continue to be required for indoor workplaces and airports throughout the state. This announcement comes on the heels of all counties throughout the state lifting their last remaining COVID-19 restrictions, which ranged from limiting gathering sizes to requiring proof of vaccination for entry to certain restaurants, gyms and other establishments. Already, we are seeing promising signs when it comes for demand for travel to the islands. We anticipate that these changes will only bolster the numbers moving forward. It’s been a long ride with a number of speed bumps along the way and we thank you for your continued support. We’re excited about what the future holds. Should you have any questions, please let me know. Stay safe and healthy, Alan ________________________________ Alan R. Mattson President & Chief Executive Officer Castle Hospitality Group Phone: (808) 524-0900 Web: www.castleresorts.com Fax: (808) 521-9994 Email: amattson@castlehospitalitygroup.com Direct: (808) 524-9218 3 Waterfront Plaza / 500 Ala Moana Blvd. Suite 555 / Honolulu, Hawaii 96813 This email, including attachments, contains confidential information and is legally privileged. Only the intended recipient may access or use it. Any dissemination, distribution or copying of this email is strictly prohibited. If you are not the intended recipient, please notify us immediately by return email and then delete the email. We also do not accept any responsibility for any changes to, or interception of, this email or any attachment after it leaves our information systems. While we use standard virus checking software, we accept no responsibility for viruses or anything similar in this email or any attachments. Any confidentiality or privilege is not waived or lost if you have received this email in error. Attachments area

For Immediate Release: March 1, 2022 HTA Release (22-07) HAWAII’S SAFE TRAVELS PROGRAM SET TO END ON MARCH 25 HONOLULU – Governor David Ige announced today that Hawaii’s Safe Travels program for domestic travelers will come to a close on Friday, March 25, 2022. Beginning Saturday, March 26, 2022, individuals arriving from the continental United States will not be required to create a Safe Travels account, show their COVID-19 vaccination status, or take a pre-travel test when traveling to the Hawaiian Islands. “Safe Travels is one part of a multi-layer approach to COVID safety. The program played a key role in keeping Hawaii’s residents safe before vaccinations were widely available, and during the surges we’ve seen through this pandemic,” said John De Fries, Hawaii Tourism Authority President and CEO. “Bringing the Safe Travels program to a close reflects the progress we have made as a state, and Governor Ige’s decision is a good balance of maintaining reasonable health precautions while reopening our society and economy.” Passengers arriving to Hawaii on direct international flights must still adhere to federal U.S. entry requirements, which include showing proof of an up-to-date vaccination document and negative pre-travel COVID-19 test result taken within one day of travel. For more information, visit www.hawaiicovid19.com/travel. “The Safe Travels program was an immense undertaking that would not have been possible without the collaboration and support of our fellow government agencies and numerous visitor industry partners who worked tirelessly to serve our communities in this effort, from the dissemination of travel requirements globally, to testing and screening, the call center response and check-ins with quarantined individuals, and the airlines which stepped up to pre-clear their passengers at the point of departure,” De Fries said. “We would like to especially thank the hundreds of kamaaina who worked as Safe Travels screeners, patiently working with travelers to ensure their compliance with our health measures.” Hawaii’s statewide indoor mask mandate remains in place until further notice. On the county level, the County of Kauai, County of Maui, and County of Hawaii have repealed their COVID-19 Emergency Rules. The City and County of Honolulu’s Safe Access Oahu program will end on Sunday, March 6, 2022. De Fries added, “The recovery of Hawaii’s travel market and economy will be a gradual process, and HTA will continue to work diligently to educate visitors about the responsibility that they share with our residents to malama (care for) our home.” ### PRINT RELEASE About the Hawaii Tourism Authority The Hawaii Tourism Authority is the State of Hawaii agency responsible for strategically managing its support of the tourism industry. Established in 1998 to support Hawaii’s leading industry and largest employer, HTA continually strives to help ensure tourism’s sustainability and the benefits it brings to residents and communities statewide. For more information about HTA, please visit www.hawaiitourismauthority.org. Follow updates about HTA on Facebook, Instagram, Twitter (@HawaiiHTA) and its new YouTube Channel. For more information, contact: T. Ilihia Gionson Public Affairs Officer Hawaii Tourism Authority Ilihia.Gionson@gohta.net Erin Khan Vice President, Public Relations Anthology Group Erin.Khan@AnthologyGroup.com Keep in touch with HTA via social media: Facebook‌ Twitter‌ Instagram‌ YouTube‌ HTA recognizes the use of the 'okina ['] or glottal stop, one of the eight consonants of the (modern) Hawaiian language; and the kahakō [ā] or macron (e.g., in place names of Hawai'i such as Lāna'i). However, HTA respects the individual use of these markings for names of organizations and businesses. Due to technological limitations, this current communication may not include all Hawaiian diacritical markings. Join Our Mailing List Hawaii Tourism Authority | 1801 Kalakaua Avenue, Honolulu, HI 96815 Unsubscribe rthompson@castleresorts.com Update Profile | Constant Contact Data Notice Sent by info@gohta.net

Here is the updated owner reservation form:

This is all part of rebranding and pivoting of the states marketing effort

Homeowners should download the PDF file and read it. Very good information to provide for your guests as well. https://www.hawaiitourismauthority.org/what-we-do/tools-resources/maemae-toolkit/

Governor Ige gives the greenlight to non-essential travel for fully vaccinated residents and visitors FOR IMMEDIATE RELEASE Oct. 19, 2021 HONOLULU – Gov. David Ige today announced the State of Hawaiʻi is safely open to vaccinated residents and visitors who are traveling domestically and between islands for business or pleasure, starting Nov. 1. The governor made the announcement in Kona today, at the opening of the permanent Federal Inspection Services (FIS) facility at the Ellison Onizuka Kona International Airport (KOA). “I think we are all encouraged by what we’ve seen over the last several weeks with the continuing trend of lower case counts,” said Gov. Ige. “Our hospitals are doing better, and we have fewer COVID patients in them. Most importantly, our health care system has responded, and we have the ability to move forward with economic recovery. Because of this, it is now safe for fully vaccinated residents and visitors to resume non-essential travel to and within the State of Hawaiʻi.” On Aug. 23, Gov. Ige said it was not a good time to travel to Hawaiʻi. “I’m asking all residents and visitors alike to restrict travel, curtail travel to Hawaiʻi to essential activities only,” Gov. Ige said. The state continues to seek information from the federal government about its plans for international travel and will have an appropriate plan in place prior to Nov. 8. VIDEO can be found here at 1:43 (Courtesy Hawaiʻi State Department of Transportation). # # # Media Contacts: Jodi Leong Deputy Communications Director/Press Secretary Office of the Governor Office: 808-586-0043 Mobile: 808-798-3929 jodi.c.leong@hawaii.gov Cindy McMillan Communications Director Office of the Governor Office: 808-586-0012 Mobile: 808-265-7974 cindy.mcmillan@hawaii.gov

Aloha KIAHUNA PLANTATION CASTLE RENTAL PROGRAM | OWNERS NEWSLETTER JUNE 2021 As I started searching my mind over what to write about this month, a long-time owner dropped by to see me to catch up and say “hi.” Our conversation started with something along the lines of “how are you adjusting to having guests back?” That led to a 15-minute conversation. The guests have certainly returned, in quantity! However, it is not like returning to normal at all. I believe all Kauai residents, while suffering the lockdowns, economic impact, and restrictions like other communities around the world, also got somewhat spoiled in many ways. No traffic, even in Kapaa which is back to the Kapaa Crawl, no issues with walking into a restaurant to have dinner, easy to get golf tee times, no one parked dangerously at the Tree Tunnel for a photo op, wide open beaches, and on and on. Now I read and hear more than ever about Over Tourism. Most of the “opinions” are not well thought out, and are more emotional than rational, but it is real, and there is some resentment. And to be perfectly honest, I understand it. Of course, Kauai has no alternatives to tourism to fuel our engine. Our economic drivers are the base at PMRF, government, and tourism. Folks dream of changing over to sustainable farming, wellness centers, and many other ideas, but our population of roughly 60,000 is too small to support anything else. The situation is not helped by our aging in frastructure. The solution in some residents’ minds: Limit the number of flights into Kauai, limit rental cars, etc. Industry is very much aware of these growing attitudes statewide, and we are busy doing outreach and education. Funds are being reallocated to help bolster other businesses and programs not directly related to hotels and resorts such as festivals, Hawaiian cultural programs, tourist education, such as teaching new visitors not to walk on reefs, using ocean safe sunscreen, avoiding dangerous spots such as Queens Bath, and other common-sense issues. So, I guess I am saying we are never going to return to what WAS normal – our task as stewards of Kauai and other islands is to assist and plan on a balanced new normal that takes into consideration all of the issues we face. Please do refer to the Aloha Pledge at the bottom of the next page, and share with friends and guests! Mahalo! Roy and Staff Good News on the Tourism Front On Friday, June 4th, we received some more good news on Hawaii’s tourism recovery progress. Governor David Ige announced the following revisions to the State’s travel restrictions as we approach 55% of Hawaii’s population being vaccinated: • Beginning June 15th, Hawaii will end all restrictions on interisland travel. • Also beginning June 15th, returning Hawaii travelers, who have received at least one vaccine dose in Hawaii will be able to bypass the COVID-19 testing and mandatory 10-day quarantine requirements upon arrival in Hawaii. • Once 60% of Hawaii residents become fully vaccinated, the State will begin allowing fully vaccinated travelers from other states to skip the current mandatory 10-day quarantine and pre-travel testing program with proof of their vaccination status. PRESIDENT’ Alan Mattson President & CEO S CO RN ER • All travel restrictions will be lifted once the state reaches 70% full immunization. This will also include the lifting of the indoor mask requirements still in place. Once we reach this threshold, there will no longer be a need for the Hawaii Safe Travels program, and it will then be shut down. We have been waiting for this announcement and are pleased that it has finally happened. We have already been experiencing stronger recovery than was originally projected for the State; and now with this additional good news, we are well on our way to travel being fully restored and a return to normalcy. THE ALOHA PLEDGE: CHILDREN OF KAUAI KEY CON TACT S Roy Thompson General Manager rthompson@castleresorts.com (808) 742 2200 Neoma Resquer Resort Assistant Manager nresquer@castleresorts.com (808)742 2200 Jeff Caminos Sr. Vice President of Operations jcaminos@castlehospitalitygroup.com (808) 524-9202 Mark Bandsma Regional Dir. of Engineering mbandsma@castleresorts.com (808)742 2200 Reyne Cadiam Property Administration rcadiam@castleresorts.com (808)742-2200 Alan Mattson President & CEO amattson@castlehospitalitygroup.com (808) 524 0900 Violet Carlsberg Director of Business Development vcarlsberg@castlehospitalitygroup.com (808) 524 0900 • I pledge to always live the spirit of aloha as I visit your special home. • I will take time to learn about the Hawaiian people and culture. • I will preserve and protect your home and will engage with the people, places, and wildlife in a kind and respectful way. • I will give fish and other wildlife space. I understand feeding marine life can damage their health and disrupt behavior. • I will stay off the reef. I understand that even barely brushing coral, can kill an entire colony. • I will give space to the fishermen, so I do not scare the catch away. I understand the fishermen feed their families this way. • I will only use “reef safe” sunscreens and bug repellents, free of oxybenzone and parabens to avoid ocean and water contamination. • I will only stay in legal, licensed visitor accommodations. • I will look for welcoming signage letting me know that an area is public and safe, and I will always obey appropriate signage for the safety of myself and others. • I will buy flowers and produce from the store or a farmers’ market and will not pick them from someone’s yard. • I will clean and decontaminate all my footwear and hiking gear with 70% alcohol or a 10% bleach solution to prevent Rapid Ōhia Death and stop other invasive species from spreading. • I will protect special places by never geo tagging them on social media. • I will always leave places the way I found them. • I will pack my trash and will even pick up the trash of others I may pass along the way. • I will always share aloha, kindness, and respect as I enjoy this special experience with others. “He Ali’i Ka ‘Āina; He Kauwā ke Kanaka” | “The land is chief; man is its servant.” Kiahuna Plantation & The Beach Bungalows 2253-B Poipu Road, East Entrance PO Box 1119 Koloa, Hawaii 96756 PH (808)742-2200 | F (808)742-1047

From Govenor Ige; Aloha, Governor Ige just announced that, beginning on July 8, all trans-Pacific travelers who are fully vaccinated will be allowed to bypass the mandatory quarantine and pre-arrival testing processes. During his press conference, he noted that this announcement is tied directly to our state's vaccination efforts; the State expects that we will have reached the 60% vaccinate rate on July 8. Gov. Ige also announced several changes to social restrictions. Beginning on July 8, the following changes will also occur:  Social gatherings of up to 25 people indoors and 75 people outdoors will be allowed.  Restaurants will be allowed to operate up to 75% capacity while seating groups of up to 25 indoors and 75 outdoors.  Note: these changes do not supersede county orders. These are all expected and welcome announcements that bode well for our industry as we enter the summer travel season. It should be noted, however, that these developments are due in large part to our community efforts to get vaccinated and heed public health mandates. We must continue to be careful and take care of ourselves and those around us. Continuing to fight the good fight will get Hawai'i to a 70% rate of vaccination that will ultimately allow us to shut down the Safe Travels program and return to life as we knew it. Mahalo, Mufi Hannemann President & CEO Hawai'i Lodging & Tourism Association