Wednesday, December 2, 2020
More news on Kauai Quarantine
https://www.staradvertiser.com/2020/12/02/hawaii-news/kauais-travel-rules-bring-job-and-revenue-losses/
Sunday, November 22, 2020
Friday, November 20, 2020
Subject: Another Update
>
> Things change, so another update for you is in order.
>
> Yesterday Governor Ige announced changes to the Safe Travels program that directly affect guests and owners coming to our state, and of course, Kiahuna.
>
> Here is a recap of the changes that I copied from the Honolulu Star Advertiser:
>
> Rule Change: Must Have Negative Test Results BEFORE Landing
> This takes effect TUESDAY, November 24th.
> No exceptions. If you land without negative results IN HAND, you must quarantine for 14 days or the length of your trip, whichever is less.
> Here's part of the Star Advertiser release:
> Hawaii<https://www.tripadvisor
> Since Oct. 15, domestic trans-Pacific "travelers who, upon entry into the state, provide written confirmation from a state-approved COVID-19 testing facility of a negative test result from a test administered to the traveler within 72 hours from the final leg of departure" have been exempt from the mandatory quarantine.
> Travelers who came in with a pending test result have been allowed to get out of the quarantine once it could be verified through the state's Safe Travels Hawaii system. However, the state quickly found itself with a backlog of pending tests. Travelers grew frustrated as they waited sometimes three to four days or more wait for a manual review. During one low point, there were more than 3,700 travelers waiting to get out of quarantine.
> "Starting Tuesday if you disembark here in the islands through a trans-Pacific flight<https://www.tripadvisor
> He added, "This has been brought about by the number of people who have arrived with no test uploaded, test results pending. That segment of traveler has caused a tremendous amount of workload and a bottleneck in the system."
>
> End of copy.
>
> This change will make Kauai a safer place, and be easier to understand, at least in my opinion.
>
> It is the responsibility of all of us to ensure that Direct Rentals, Service Contract bookings, and Castle guests all know the rules.
>
> Hopefully, the rules online will be updated quickly to reflect the changes. I think the only item missing above is that should a traveler have WRITTEN proof of a negative test upon arrival through a Trusted Partner, it is my understanding that this will be honored even if it has not been uploaded into the safe travels app.
>
> I hope to have more concise information when I write my newsletter next week, but as this takes effect Tuesday, I needed to get this new information to you.
>
> A few more reminders:
>
> Castle Kiahuna will NOT be taking guests subject to quarantine, no change from what we informed you earlier.
>
> Our office hours have been extended to 9pm daily
>
> Late arrivals need to use the lock box, and you need to give them the code: 4601
>
> Aloha, stay safe, and enjoy your weekend!
>
> Roy
> ______________________________
> Roy Thompson
> General Manager
> Castle Resorts & Hotels
>
> ph: (808)742.4604 web: www.kiahunaplantation.com<http
> fax: (808)742.1047 email: rthompson@castleresorts.com<ma
>
> 2253-B Poipu Road * Koloa, HI 96756
>
> [cid:image001.jpg@01D6BF46.35C
>
> <winmail.dat>
> Things change, so another update for you is in order.
>
> Yesterday Governor Ige announced changes to the Safe Travels program that directly affect guests and owners coming to our state, and of course, Kiahuna.
>
> Here is a recap of the changes that I copied from the Honolulu Star Advertiser:
>
> Rule Change: Must Have Negative Test Results BEFORE Landing
> This takes effect TUESDAY, November 24th.
> No exceptions. If you land without negative results IN HAND, you must quarantine for 14 days or the length of your trip, whichever is less.
> Here's part of the Star Advertiser release:
> Hawaii<https://www.tripadvisor
> Since Oct. 15, domestic trans-Pacific "travelers who, upon entry into the state, provide written confirmation from a state-approved COVID-19 testing facility of a negative test result from a test administered to the traveler within 72 hours from the final leg of departure" have been exempt from the mandatory quarantine.
> Travelers who came in with a pending test result have been allowed to get out of the quarantine once it could be verified through the state's Safe Travels Hawaii system. However, the state quickly found itself with a backlog of pending tests. Travelers grew frustrated as they waited sometimes three to four days or more wait for a manual review. During one low point, there were more than 3,700 travelers waiting to get out of quarantine.
> "Starting Tuesday if you disembark here in the islands through a trans-Pacific flight<https://www.tripadvisor
> He added, "This has been brought about by the number of people who have arrived with no test uploaded, test results pending. That segment of traveler has caused a tremendous amount of workload and a bottleneck in the system."
>
> End of copy.
>
> This change will make Kauai a safer place, and be easier to understand, at least in my opinion.
>
> It is the responsibility of all of us to ensure that Direct Rentals, Service Contract bookings, and Castle guests all know the rules.
>
> Hopefully, the rules online will be updated quickly to reflect the changes. I think the only item missing above is that should a traveler have WRITTEN proof of a negative test upon arrival through a Trusted Partner, it is my understanding that this will be honored even if it has not been uploaded into the safe travels app.
>
> I hope to have more concise information when I write my newsletter next week, but as this takes effect Tuesday, I needed to get this new information to you.
>
> A few more reminders:
>
> Castle Kiahuna will NOT be taking guests subject to quarantine, no change from what we informed you earlier.
>
> Our office hours have been extended to 9pm daily
>
> Late arrivals need to use the lock box, and you need to give them the code: 4601
>
> Aloha, stay safe, and enjoy your weekend!
>
> Roy
> ______________________________
> Roy Thompson
> General Manager
> Castle Resorts & Hotels
>
> ph: (808)742.4604 web: www.kiahunaplantation.com<http
> fax: (808)742.1047 email: rthompson@castleresorts.com<ma
>
> 2253-B Poipu Road * Koloa, HI 96756
>
> [cid:image001.jpg@01D6BF46.35C
>
> <winmail.dat>
Friday, October 9, 2020
Friday, September 25, 2020
Hawaiian air now has covid testing! Click on link below.
www.hawaiinewsnow.com/
Thursday, September 24, 2020
United Air to Offer $250 Coronavirus Tests on Flights to Hawaii
by Justin Bachman
United Airlines Holdings Inc. will offer on-the-spot coronavirus testing to customers flying to Hawaii who are willing to pay $250 to avoid a two-week quarantine on arrival.The carrier hopes the testing regimen can be expanded to help pave the way toward reigniting international travel, which collapsed during the pandemic because of customers’ fears of catching the virus, and restrictions required by many countries for arriving visitors.
https://www.bloomberg.com/
Friday, September 4, 2020
Tuesday, September 1, 2020
Regarding Safe Travel App
Aloha Valued Travel Partners:
REGARDING: SAFE TRAVELS APP
Effective: September 1, 2020
John Monahan, President and CEO of the Hawaii Visitors and Convention Bureau, requested that we share the following information on the State’s new Safe Travels online application with our valued travel partners.
Effective tomorrow, September 1, 2020, all Hawaii travelers will be required to complete an online Safe Travels application. The new digital application collects health and travel information and is critical to protecting the health of residents and visitors alike. Safe Travels is one part of a multi-layered screening process, which also includes arrival temperature checks, and secondary screening for those with symptoms or temperatures of 100.4 degrees Fahrenheit or higher. The application can be found at https://travel.hawaii.gov.
This digital app will allow travelers to provide their required health and travel information before they arrive at the airport and will also help the State of Hawaii keep in contact with those who are required to be in quarantine. This is an important step in preparing to reopen the State’s economy.
More information on the Safe Travels program can be found: https://ets.hawaii.gov/new-
Castle Resorts & Hotels is pleased to work with the government in communicating new information with a common goal. Please disseminate to the appropriate departments. Should you have any questions, please feel free to contact me or Lori Flores at lflores@
______________________________
Cara Goodrich
Vice President of Sales and Revenue Development
Castle Hospitality Group
Phone: (808) 524-0900 Web: www.castleresorts.com
Fax: (808) 521-9994 Email: cgoodrich@
Saturday, July 18, 2020
Property tax deadline extended to November 18
Aloha Owners,
Thank you Jim Tallman for sending me this article to blog. Many of you will find it of interest.
I hope all of you and your families are healthy and safe during these times.
Aloha,
Denise
Click here for link
Thank you Jim Tallman for sending me this article to blog. Many of you will find it of interest.
I hope all of you and your families are healthy and safe during these times.
Aloha,
Denise
Click here for link
Monday, July 6, 2020
Wednesday, June 24, 2020
Monday, June 22, 2020
Governor Ige possibly close to announcing testing protocol, loosened quarantine
Roy just sent me this! I think this is a very positive step, fingers crossed that it moves forward.
Aloha,
Denise
Click here for article
Tuesday, June 16, 2020
Hawai'i Visitors and Convention Bureau
Aloha Owners,
Roy sent this to me to blog as we think many of you may find this interesting.
Aloha,
Denise
Click here for article
Roy sent this to me to blog as we think many of you may find this interesting.
Aloha,
Denise
Click here for article
Wednesday, June 10, 2020
Quarantine Extended through July
Aloha Owners,
I know we have all been waiting to hear what is going on with the quarantine. Roy just sent me this to blog.
Aloha,
Denise
Click here for article
I know we have all been waiting to hear what is going on with the quarantine. Roy just sent me this to blog.
Aloha,
Denise
Click here for article
Saturday, June 6, 2020
Hawaii’s Governor Declines to Set a Reopening Date for Tourism
Aloha Owners,
Roy just sent me this link. I know many of you have been asking when things will open up.
Aloha,
Denise
Click here for link
Roy just sent me this link. I know many of you have been asking when things will open up.
Aloha,
Denise
Click here for link
Friday, June 5, 2020
Feds give green light to test tourists prior to arrival in Hawai
Aloha Owners,
Violet just sent me this article. I think it is good news and a step in possibly opening up for tourists.
Aloha,
Denise
Click here for article
Violet just sent me this article. I think it is good news and a step in possibly opening up for tourists.
Aloha,
Denise
Click here for article
Wednesday, June 3, 2020
๐Congratulations Castle on the new property! ๐
Aloha Owners,
Good news! Castle just added Bamboo Waikiki to its portfolio. Congratulations to Castle!
Aloha,
Denise
Tuesday, June 2, 2020
Governor Ige email regarding next steps
Aloha Owners,
Roy sent this to me to blog. I know we are all very anxious for the 14 day quarantine to be lifted regarding out-of-state travel so that we can all start renting our units again.
Aloha,
Denise
Denise
Aloha,
Over the past few weeks, we have seen significant progress in our fight against the COVID-19 crisis. With fewer than five cases every day and several days of zero new cases, Hawaiสปi continues to be among the states leading the nation in controlling the spread of the virus, thanks to your commitment to following our physical distancing and health mandates.
Because of our successful efforts, I announced the lifting of the 14-day quarantine for interisland travel effective Tuesday, June 16. This important step for Hawaiสปi will help reunite families and friends who have been separated due to COVID-19. It will also help with the reopening of our kamaสปฤina economy.
I want to thank you for your patience while my office worked with county mayors and the Legislature on this plan to reopen interisland travel. I want to assure you that the health and safety of our residents are still our primary concern, and we would not have taken this step if key indicators were not achieved.
In addition to Hawaiสปi’s low counts of new COVID-19 cases, which are among the lowest in the nation, we also have ample healthcare capacity to handle any new outbreak or surge. In addition, our testing and contact tracing capacity continues to increase every day.
Lifting the quarantine is great news, but the experience of flying between islands is going to be different than what we’re accustomed to. A new screening and tracking process will help us minimize any new spread and allow us to quickly respond if an outbreak occurs. This system includes thermal screening at the airport for everyone who travels between the islands. Also, travelers will be required to fill out a new travel form that will help the state track and respond to new cases.
After reopening interisland travel, the next step will be reopening out-of-state travel for residents and visitors. Planning is being done in earnest, but it needs to be a careful, thoughtful process. We have seen what has happened to other communities that reopened too quickly. There have been new outbreaks. And many of our key visitor markets, such as California, still have large numbers of new cases that are of concern.
Opening interisland travel on June 16 is an important first step because we will be able to refine our systems and processes.
We also have been exploring multiple options to allow a reopening of out-of-state travel, including travel corridors and bubbles, screening and contact tracing. We have made excellent progress in our plans, and I hope to be announcing sometime next week an avenue for reopening out-of-state travel.
Everyone in Hawaiสปi has done a great job in coming together to flatten the curve. It’s been difficult, but you followed the mandates, and I am proud of what we have achieved. And even though we are reopening our community, we all must continue our safe practices: maintain physical distancing, wash your hands, wear your masks, stay home if you feel sick, and avoid large gatherings.
Remember that the best way for us to control the virus is through our own actions. We all need to take personal responsibility. So please, take care of yourself, take care of each other, and most importantly, take care of our community.
Aloha,
Governor David Y. Ige
Monday, June 1, 2020
Quarantine lifted on interisland travel June 16
Aloha Owners,
Roy just sent me this. I think this is a step in the right direction.
Aloha,
Denise
Click here for article
Roy just sent me this. I think this is a step in the right direction.
Aloha,
Denise
Click here for article
Thursday, May 14, 2020
Quarantine Extended on Kauai
Aloha Owners –
As of yesterday, our Mayor, with approval from the Governor, made some changes to the travel restrictions for Kauai. Here is a recap of the new rules, and also a list of recently enacted or changed rules that might not have been conveyed to you in our last message:
New as of yesterday:
- The 14 day visitor quarantine was extended to the end of June. This is only for Kauai at this point, and the Governor did sign off on it.
- Beaches will be opened on May 15th, limited to groups of 10 or less. All members of the group should be part of the same household. Each group must maintain social distancing from other groups. Beaches will be open a half hour before sunrise to a half hour after sunset, except to fishermen. If people don't comply the opening could be rolled back.
Things that are new within the past week or so:
- Rental car companies are prohibited from renting to individuals under the 14-day quarantine. Both the rental company and the driver will be cited if caught violating this rule.
- Retail stores were allowed to open Thursday May 7, so long as social distancing is practiced.
- TVR's / other rental units are not considered essential, and must remain closed until June 30th under the extended quarantine. They are also prohibited from advertising during this period.
- Restaurants remain closed except for take-out or delivery. We are hearing that Memorial Day weekend is a potential date to open dining rooms at between 25% to 50% capacity.
- State parks, with the exception of Polihale and Wailua River State Park, reopened last week for exercise purposes. Lookouts in Waimea Canyon and Kokee State park remain closed, but hiking trails are open.
- The 9pm to 5am curfew was eliminated on 5/4.
- A one-time use hotel key is not part of an emergency order, but was recommended by HTA. About 70% of hotels are issuing one time use keys. (Translated, that means if someone comes here that is subject to quarantine, their key will only open the door once for them upon arrival, then cease to operate)
For those of you operating a listing on VRBO, Flipkey, Airbnb, or individual websites, you MUST remove availability on your unit through June 30th (or longer if extended). So if someone does a search of AirBnB or VRBO for Kiahuna for June dates (or May), your unit will not show up in the results. Failure to do so risks a fine and/or prosecution from the county, and they are actively searching listings. Castle will not accept any of your bookings for this period.
On a more positive note, housekeeping has completed most of the free deep cleans, and our maintenance team continues to perform light tasks in your units, again at no charge, to improve upon our product.
Some of you will see some cash flow as publicized earlier due to National Guard usage, who have now extended until the end of May. I would assume (and hope) that due to this extension their services will be needed in June as well, but there is no guarantee at this time.
I have no crystal ball on when we will open up for “normal” travel. I guess our hopes and prayers for June did not work, so let us refocus them on July. We are all in this together, and at some point something has to give, as none of us can continue on like this forever.
Please be safe, and feel free to contact your team here on site if we can be of service to you.
Aloha
Roy and the Staff
______________________________
Roy Thompson
General Manager
Castle Resorts & Hotels
ph: (808)742.4604 web: www.kiahunaplantation.com
fax: (808)742.1047 email: rthompson@castleresorts.com
2253-B Poipu Road • Koloa, HI 96756
Thursday, May 7, 2020
Thursday, April 30, 2020
Hawaii Tourism Authority March 2020 Statistics
Aloha Owners,
Hope you are all well and healthy.
Roy sent this to me to blog. I don't know if you will find it of interest or not.
Aloha,
Denise
Click on page to enlarge and read
Hope you are all well and healthy.
Roy sent this to me to blog. I don't know if you will find it of interest or not.
Aloha,
Denise
Click on page to enlarge and read
Saturday, April 25, 2020
November Meeting Reminder and Stay-at-Home and Quarantine Extended
Aloha Owners,
Neoma wanted me to remind everyone to make sure to make your reservations for November, if you plan on attending. The dates for November are as follows:
Neoma wanted me to remind everyone to make sure to make your reservations for November, if you plan on attending. The dates for November are as follows:
Annual Castle Meeting November 13, 2020
AOBO Quarterly Board Mtg November 14, 2020
Annual AOBO Board Mtg November 16, 2020
Lynda Gill sent me the information below regarding the Stay-at-home Order and quarantine being extended until May 31.
Click Link Here
Lynda Gill sent me the information below regarding the Stay-at-home Order and quarantine being extended until May 31.
Click Link Here
Thursday, April 23, 2020
Hawaii Lodging and Tourism Association
Aloha Owners,
Roy sent this it is from the Hawaii Lodging and Tourism Association. You may find it interesting.
Hope you are all healthy and safe.
Aloha,
Denise
Friday, April 10, 2020
Monday, March 30, 2020
Friday, March 27, 2020
West Entrance to the Property Closed
The West Entrance to the resort has been closed until further notice. The East Entrance by the Marriott Waiohai will remain open.
New Front Desk Hours
Aloha Owners–
Roy just sent me this information to pass along to you:
Due to how slow it is Castle has reduced the office hours to 8am – 6pm daily. We will still operate 7 days per week.
Signage and a message for our 2200 number are in place, or will be by end of day.
Thursday, March 26, 2020
IMPORTANT INFO FOR DIRECT RENTERS --Also read about the Beach Hut and Laundry
Aloha Owners,
The RAB encourages all owners that have direct rentals between today (March 26-April 30), to contact your guest and advise them about the mandatory 14- day quarantine. Please don't wait for your guest to contact you. Please advise Castle if your guest decides to cancel or to re-book to a later date.
I blogged something related to this a few days ago. Please see link below.
The RAB encourages all owners that have direct rentals between today (March 26-April 30), to contact your guest and advise them about the mandatory 14- day quarantine. Please don't wait for your guest to contact you. Please advise Castle if your guest decides to cancel or to re-book to a later date.
I blogged something related to this a few days ago. Please see link below.
Mahalo for your help during this difficult time.
Denise
------------------------------------------------------------------------------------------------------------
Please read below from Chris Gampon to Roy and Gana to understand what is being done with the Beach Hut and Laundry during this time:
As part of our effort to address the evolving COVID19 situation we are making temporary adjustments at the property. Some changes have already taken place, others will be effective today or by Friday. In response to the State Stay-at-Home Order and County Rule #4 and #5 we are taking further steps to adjust our operations
Changes taking place by the end of today (03/25/2020):
- Beach chairs will be secured. They will remain secured until further notice.
- The majority of the lounge chairs will be removed from the lawn area.
Changes taking place on Thursday 03/26/2020:
- Laundry facility hours will be adjusted to 9:00am – 5:00pm
Changes taking place by the end of day (5pm) on Thursday 03/26/2020:
- The Beach Hut will be secured.
- The Beach Hut will remain closed until further notice.
We feel these changes address the Stay-At-Home work at home put in place by the governor and the stricter County Rule #5 (23) that states, for lodging properties, “Tourist usage is discouraged. Individuals staying at these properties are not allowed to utilize any common spaces like pools, game rooms, spas, etc.”. It is our opinion that the defined uses and intent of the rule would put the beach services into the “etc.” category.
With the COVID situation changing on a daily basis, we may be required to made additional adjustments in the future. We understand that these changes may not be popular. We appreciate your understanding during these challenging times.
Please monitor the state and county announcements.
The link to the County Day Use Park Permit Fee is below.
A similar message, to what is above, is being sent to all Kiahuna rental agents. This message is directed to just the two of you as on-site agents. I am aware that you both have occupants. In as much as outdoor activity should be curtailed to physical and mental health activities, taking a swim for exercise purposes is one of the activities exempted from the rule. With that in mind, while I have staff available, I can have a small supply of towels delivered to your desks each morning. They would be picked up the next morning.
Tuesday, March 24, 2020
Monday, March 23, 2020
Saturday, March 21, 2020
Friday, March 20, 2020
Poipu Beach Athletic Club Coronavirus Response
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